TMnut streamyx is up

Finally it is up.
After i launch 6 report and dial 100 for 100 times...

It is so frustrated that every time the operator keep telling me is my DSL modem fault...
After the 5th report, then they finally send a technician to check the
my line installation to last point.

The technician conclusion is, installation to last point is good,
thats mean it is not my DSL modem fault nor my phone line installation faulty.
The problem is at TMnut exchange/POTs.

This problems drag for 3 weeks...
and it is done within 1 hours after the technician visit
My conclusion is...why dont they just send a technician after my 1st report?
TMnut service is so so bad...